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Our People

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People are at the heart of everything we do

GRS has grown to become largest business of its kind in the country thanks to the dedication of its 800-strong workforce who are known for ‘going beyond’ for colleagues and customers alike.

Our business is founded on the spirit and collective values of those who work in the organisation. Our people have a can-do attitude, they care, they inspire each other and they are driven by a desire to excel every day, learning and improving as they go.

But don't just take our word for it! Watch this short video where some of our people give us their thoughts:

Our approach has evolved into a passion for developing our people development, something that has become increasingly important for GRS. Today the first of our three GRS strategic priorities is to become #1 for people.

Having good people with the right knowledge, skills and motivation enables us to achieve our second strategic priority, to be #1 in customer experience. Together, being number one in people and number one in service will allow us to realise our third strategic priority which is to be #1 in the markets we operate in.

In pursuit of our vision, in 2017 we founded the GRS Academy, dedicated to delivering learning and development programmes that give GRS employees the opportunity grow. The GRS Academy has had phenomenal success and has grown to become an accredited provider of development programmes across a range of levels and business functions.